Empathetic Messaging: 21 Ready to Use Templates

Here are 20 templates for reaching out to someone expressing challenges that can possibly be resolved with the product you are building, while ensuring empathy: Hi [Name], I hope this message finds you well. I noticed that you mentioned struggling with [challenge] in your recent post. I’m working on a product that might be able…

Why Articulating the “Customer Outcome” is Crucial for Using Behavioral Segmentation in Customer Discovery

In customer discovery, understanding the customer is a crucial step in creating a successful product or service. One approach to gaining this understanding is behavioral segmentation based on the solutions users use to accomplish their intended outcome. However, before diving into this approach, it’s essential to articulate the job to be accomplished or the customer…

Customer Discovery Questions That You Must Know About!

Customer discovery is a process of learning about your target customers, their needs, pain points, and preferences. By conducting customer discovery interviews or surveys, you can gain valuable insights into what motivates your customers, what challenges they face, and how you can better meet their needs. Here are some example questions you can use in…