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Why Actions Speak Louder Than Words in Customer Discovery

Customer discovery is the process of gathering feedback from potential customers to identify and validate a problem and a solution for a product or service. While customer feedback is crucial in this process, it is important to note that actions and choices of potential customers are often more important than what they say. This is…

Posted on April 27, 2023April 27, 2023 By Shashank

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  • Concepts
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Keywords

Active users Behavior Beta testers Challenges competition connection Conversion Customer goals Customer interview Customer journey Customer outcome customize Diffusion of innovation Disengagement Early adopers Early adopters Early majority Early traction empathy Engagement Free trial Free trials goals Ideal users insights Job to be done journal landing page Lean startup Manual outreach Metrics Onboarding Pain point Product life cycle progress Purpose reflections SaaS segments side hustle side project Social proof Target audience Validation Why

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