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The Empathy-Boosting Power of Noting User Appreciation

When conducting customer discovery, it’s important to not only focus on what your potential customers say, but also on their emotions, attitudes, and behaviors. One way to do this is by noting something that you appreciate about each user you interact with. This simple practice can help increase your interest and empathy towards them, and…

Posted on April 27, 2023April 27, 2023 By TractioMate

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